Category: News

  • Hotel Chatbots: Create Great Customer Experiences

    The #1 Hotel Chatbot in 2024: boost direct bookings For these reasons, chatbots are sometimes called virtual assistants, virtual concierges or conversational bots. Lately, we’re even seeing the emergence of AI hospitality assistants – but more on that in a moment. Intercom’s chatbot (Fin AI) is a powerful tool for hotels that helps them offer…